Welcome to MeetSugar – a global messaging and social platform for adults. This Privacy Policy explains how we collect, use, and protect your information, and outlines your rights regarding your personal data. MeetSugar is intended only for users aged 18 or older. By using our services, you confirm that you meet this age requirement.
We comply with key global data protection regulations, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Regardless of where you live, your privacy and data rights are important to us.
1. Information We Collect
- 1.1 Account and Profile Data
When you sign up or update your profile, we may collect:
- Name, email address, age or date of birth, gender, and language
- Optional profile information like a biography, photo, or interests
- Authentication credentials or third-party login information
- 1.2 Sensitive Personal Data
We may process sensitive data (with your explicit consent) such as:
- Location (e.g., GPS or city)
- Profile images or content reflecting identity or beliefs
- Private message content and group discussions
You may choose to limit or withdraw consent at any time through your settings or by contacting us.
- 1.3 User-Generated Content
You may post messages, images, and other content in chats or groups. You retain ownership of this content but grant MeetSugar a license to host, display, and distribute it within the app.
User content is not moderated in advance. You are solely responsible for what you share and must comply with our community rules and terms.
- 1.4 Device and Usage Data
We automatically collect:
- IP address, device type, app version, language, and OS
- Interaction data (e.g., features used, time spent)
- Crash logs, performance analytics, and diagnostics
We use cookies, SDKs, and tracking technologies for functionality and analytics.
2. How We Use Your Information
We use your information to:
- Provide and maintain services, including account creation, messaging, and content sharing
- Personalize your experience, based on your settings and profile preferences
- Communicate with you, including account-related notices and, if opted in, marketing messages
- Analyze and improve features, using diagnostics and aggregated usage trends
- Prepare for paid features, including subscriptions or in-app purchases in the future
- Comply with legal obligations and protect our users and platform
We do not sell your personal data. If that changes, we will provide a clear opt-out per legal requirements.
3. Third-Party Services and Data Sharing
We work with trusted third-party services to operate and enhance MeetSugar:
- Hosting and Analytics Providers (e.g., AWS, Google Analytics)
- Crash and performance monitoring tools (e.g., Sentry, Firebase)
- Optional third-party integrations (e.g., login or sharing tools)
These partners may process your data under our instructions and only for specific purposes. They are contractually obligated to keep your data secure and compliant with applicable laws.
In the event of a business acquisition, merger, or asset transfer, your data may be part of the transferred assets, subject to this Privacy Policy.
4. Subscriptions and Paid Features
While MeetSugar is currently free, we may introduce subscriptions, premium features, or in-app purchases in the future. In those cases:
- Payments will be processed through third-party app stores or payment processors
- We will collect only necessary data to fulfill transactions, not your full financial details
- You will be informed in advance of any recurring charges or new data usage
5. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Correct or delete inaccurate or outdated information
- Restrict or object to how your data is processed
- Request a copy of your data (data portability)
- Withdraw consent where applicable (e.g., for sensitive data or marketing)
- Opt out of the use or sharing of sensitive personal information
To exercise any of these rights, contact us at [Insert Contact Email]. We will respond within the timeframe required by law (typically 30 days).
We will not discriminate against you for exercising your rights.
6. Data Retention and Security
We store your data only as long as necessary to operate the service or meet legal obligations. If you delete your account, we will remove or anonymize your personal data, except where retention is legally required.
We implement industry-standard security practices to protect your data. However, no system is completely secure, so we encourage you to keep your account credentials safe.
7. International Data Transfers
Your data may be stored or processed outside your home country. When we transfer data across borders, we apply safeguards such as Standard Contractual Clauses (SCCs) or ensure transfers are made to jurisdictions with adequate data protection.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Authenticate sessions
- Remember preferences
- Analyze usage and improve performance
- Support optional features like personalized content or future ads
You may disable cookies via your browser settings, but this may affect functionality.
9. Children’s Privacy
MeetSugar is only for users aged 18 and over. We do not knowingly collect or process data from minors. If we become aware of a user under 18, we will delete the account and related data.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Material changes will be posted within the app and on our website. Your continued use of MeetSugar after updates means you accept the revised policy.
11. Contact Us
If you have questions about this Privacy Policy, or wish to exercise your privacy rights, contact us at: [email protected]
We aim to respond promptly and transparently to all inquiries.